University Economic Development Association

IPS Program Manager III


Title   Manufacturing Extension Director, Center for Industrial Services (Statewide Position)
Organization / Institution  

University of Tennessee

City, State   Knoxville, Tennessee

Position Overview:

The University of Tennessee Center for Industrial Services (CIS) is recruiting a Director of Manufacturing Extension. The position reports to the Executive Director of CIS and is a member of the CIS Senior Leadership Team. CIS delivers a range of training and consulting services to manufacturers, small businesses, government agencies, and economic development organizations statewide. Services address customer needs in manufacturing excellence, economic development, procurement and technical assistance, health and safety, and energy and environmental management. The position is located at the CIS main office in Nashville, but may be located at one of CIS’s regional offices in Knoxville, Memphis, Jackson, Chattanooga, or Johnson City based on approval by the Executive Director.

Duties and Responsibilities:

The position directs the NIST Manufacturing Extension Partnership program in Tennessee (TMEP) and leads a team within CIS that delivers programs and services to business and industry across the state. The position serves as the CIS liaison with the national MEP network, which provides a comprehensive array of services to maximize productivity and efficiency and foster innovation to advance the nation’s manufacturing sector. In leading the CIS MEP Team, the position provides leadership for a team of program managers, consultants, and resources who serve customers across Tennessee; develops and maintains strong relationships with strategic partners, customers, and stakeholders; provides leadership for the development, promotion, and implementation of high quality CIS products and services; facilitates communication and collaboration across CIS teams and functional areas; represents CIS at university, state, and national events; and collaborates to effectively leverage the assets and resources of the UT system and its partners to assist business and industry.

Administratively, the position develops and manages team and program budgets; ensures that expenditures are within budget and meet university and grantor guidelines; develops and submits reports for the university and funding agencies; develops and manages performance expectations for team and team members; and ensures alignment with CIS and university policies and procedures.



The qualified candidate will have a minimum of a Master’s degree.


  • The qualified candidate will have a minimum of eight years demonstrated experience working with programs designed to promote growth and productivity of business and industry. Experience in working with manufacturers to address manufacturing needs is preferred.
  • The qualified candidate will have demonstrated supervisory experience leading a team to successfully achieve performance goals.


Demonstrated ability to build effective relationships and partnerships and work collaboratively with and within teams;
  • An understanding of trends and issues impacting manufacturers and skills in developing and implementing programs to address manufacturing needs;
  • Ability to develop and inspire a team of deliverable-oriented professionals and effectively utilize performance measurement and performance improvement practices;
  • Demonstrated ability to make good, consistent, and fair decisions that are transparent and information-based;
  • Ability to assess customer needs, and effectively develop and implement solutions within a broad network of technical assistance resources;
  • Knowledge of technical assistance support systems for business and industry;
  • Excellent oral, written, and presentation skills; exceptional listening skills;
  • Ability to manage complex budgets and to identify, secure, organize, and allocate resources;
  • Ability to develop and manage state and federal grants;
  • Ability to prioritize when presented with multiple opportunities, responsibilities, and challenges;
  • Ability to travel regularly throughout the state, nation, and internationally;


  • A reputation for integrity and trustworthiness;
  • Understanding and commitment to the University’s public service mission;
  • Commitment to quality and performance excellence;
  • Openness to ideas and new approaches;
  • Commitment to the CIS Principles of Professionalism


The position is located at the CIS main office in Nashville, but may be located at one of CIS’s regional offices in Knoxville, Memphis, Chattanooga, Jackson, or Johnson City based on approval by the Executive Director.

Each employee that drives a vehicle for work-related business must have and maintain a valid driver’s license.

Applicants are encouraged to review all position requirements prior to applying. Salary is based on a combination of professional experience and qualifications.

For best consideration, applications should be submitted by June 28, 2019.

Applicants should apply electronically and must submit a cover letter and resume with a minimum of three references. Position is open until filled.

The University of Tennessee is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.

To Apply   …….